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Integrations

Your agents.
Your existing tools.

Keep your systems of record while defining what agents can read and do. Start with the connections necessary for one useful workflow.

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01 /

Helpdesks: ticket context, replies and case status

02 /

Order systems: order facts and permitted operations

03 /

CRM and knowledge: customer context and approved policies

CONNECTED TO YOUR OPERATIONS

Their tools.
Now your bots’ tools, too.

Bring ticket context and order details into the same workflow. Your team sets what each bot can read, prepare and execute.

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ZHELPDESK

Zendesk

Read ticket context, prepare replies and keep the case up to date.

SCOMMERCE

Shopify

Look up orders and prepare eligible refunds for human approval.

Clara + Link configure access. George + Helix review permissions.
CONNECTION WALKTHROUGH

Connect Zendesk

Connect a workspace, choose access, then assign the connection to your bots.

  1. 01 · Sign in to your workspaceYour administrator authorizes the connection.
  2. 02 · Choose what bots can doRead tickets, prepare replies and update case status.
  3. 03 · Assign access to the teamClara + Link configure access. George + Helix review it.
This is a product preview. No account is connected and no data is accessed here.
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Build with Supraway

Your team. Your first agent.

See how customer context, business rules and authorized actions come together in an interactive return workflow.

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